XOi Technologies announces an integration with the end-to-end cloud-based field
management solution Service Pro® by MSI Data.
The integration of XOi and Service Pro offers contractors a powerful data-driven solution
that addresses chronic skilled labor shortages by enhancing technician performance and
productivity.
“XOi’s tech-enablement data, documentation and support features allow us to enhance
and upgrade the premium experience we deliver to our customers with Service Pro by MSI
Data,” said Geoff Surkamer, CEO of MSI Data. “With Service Pro’s end-to-end automation and
XOi’s deep analytics and comprehensive job documentation capabilities, field service business
owners now have a unique curb-to-curb tool that optimizes real-time decision-making.
Technicians using Service Pro can now unlock the real-time support that XOi delivers, allowing
companies to recruit and deploy younger techs and experienced techs from adjacent industries.”
Service Pro by MSI Data streamlines and automates field service operations, including
repair, preventive maintenance, installations and inspections. The solution allows business
owners to unlock valuable insights through data and analytics and provides end-client experience that helps companies differentiate themselves from competitors through interactive portals and real-time communication.
XOi’s growing suite of cloud-based solutions offers the premier data-cataloging and
analytics functionality for field service, giving teams a range of tools for increasing efficiency,
accuracy and accountability. Powered by XOi’s standardized workflows, job documentation
capabilities, and training and enablement solutions, teams can build deep and easily accessible
institutional knowledge bases that support real-time decision-making and data-based continuity.
Service teams can apply these extensive data-science capabilities to analyze those foundational
elements and strategically respond to evolving data trends and forecasts.
“We select strategic partners who can help us give technicians in the field the digital tools
they need to get their job done effectively and efficiently,” said Aaron Salow, founder and CEO
of XOi. “Technology that supports their performance and experience is critical for contractors
facing labor shortages, supply disruptions, and economic uncertainty. Service Pro by MSI Data is
a native mobile solution that enhances the XOi system with custom reporting and service request
capabilities, positioning us to continue transforming technology for field service business owners
and their teams.”
For more information about MSI Data, visit https://www.msidata.com. For more
information about XOi, visit https://xoi.io.
