Schneider Electric announced the availability of OrderTrack, a digital tool that allows customers to track their Schneider Electric orders from placement to delivery for more effective project management. OrderTrack provides a level of transparency never before available for electrical contractors, enabling greater efficiency to help contractors plan and complete projects on time.
OrderTrack addresses a major challenge for contractors who often have little visibility into the status of their Square D™ orders, such as the manufacturing phase or shipping date, which makes it difficult to effectively manage projects. Many contractors work after hours or on weekends, and waiting for face-to-face or phone support isn’t an option. With online and mobile access, OrderTrack makes it easy to get manufacturing and shipping updates when and where contractors need them.
“We are committed to Innovation at Every Level to increase electrical contractor efficiency and make it easier to do business with Square D,” said Mary Derrick, vice president, digital customer experience for Schneider Electric. “We worked closely with electrical contractors to develop and test OrderTrack to ensure it meets their needs. With OrderTrack, contractors never have to guess at equipment manufacturing status or delivery dates, ensuring more accurate project planning and execution.”
OrderTrack offers the following key features: Shows all Schneider Electric orders; Provides order details, including status in the manufacturing process; Consolidates all shipment carrier information into one place for easy tracking; Presents live production data for up-to-the-minute results.
OrderTrack is available through the Square D Electrical Contractor Portal and via a dedicated mobile app for both iOS and Android. Contractors can sign up for OrderTrack on the contractor portal by completing their profile. They will receive a confirmation email once setup is complete and they can begin reaping the benefits of instant access to real-time order information.
For more information, visit: www.schneider-electric.com.